As an agency owner or a freelancer, managing multiple client pages can feel like juggling a lot of moving pieces—especially when it comes to getting the right access to Facebook Pages.
Whether you're handling ads, content, or community management, ensuring you have the right permissions is crucial for smooth operations. We’ll show you the ways you can request access to a Facebook Page, so you can get to work managing your clients' Pages without a hitch.
Ways to get access to a Facebook Page
While most clients’ Pages are part of a Business Portfolio, Facebook Pages can be standalone pages managed outside of Meta Business Suite, too.
The methods to get access to a Page and the available roles depend on whether it is part of a portfolio or not.
What’s the difference between a Page that’s part of a portfolio and one that isn’t?
- Standalone Page (not part of a portfolio): Settings are accessed directly on the Page itself.
- Page that is part of a portfolio: All settings and permissions are managed in Meta Business Suite.
We highly discourage sharing passwords or accounts to get access to a Facebook Page since you’d be logging into someone else’s personal Facebook account.
⚠️ Sharing account login details of a personal account is a big security risk and will cause problems because of 2-factor authentication (required for certain Business Suite functions).
In this post, we focus on how you, as an agency or freelancer, can request access with minimal involvement on your client’s end. To request access to a Facebook page, you’ll need to do it via Meta Business Portfolio or with Leadsie.
Method 1: Manual access request via Meta Business Suite
This method requires using a Meta Business Portfolio to request Partner access to a Facebook Page. It is not a change of ownership but a request for permission to run specific tasks on the Page, including creating posts, replying to comments, running ads, or viewing Page analytics.
Step 1. Go to ‘Pages’ under Settings in Meta Business Suite.
Step 2. Make sure you’re in the right business portfolio from which you want to request access.
Step 3. Click the blue ‘+ Add’ button in the upper-left corner.
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Step 4. Select ‘Request shared access to a Facebook Page.’
💡 Can’t request access because you’ve not set a primary page? Follow these steps to set a primary page for the business portfolio.
Step 5. Enter the Page name or URL, then select the correct Page from the dropdown.
Step 6. Select the access level you need: Partial access (with specific permissions) or Full control.
Step 7. Click ‘Confirm’ to send the request.
Once your request is approved, you’ll be able to see the Page in your business portfolio 🙌
Now you have page access, you can manage your client's Facebook page, schedule content, check analytics, respond to customer comments and private messages, and take over the day-to-day management of the page admin.
💡 Pro tip: Do you know that you can also get access to Instagram if the Facebook Page and Instagram are connected?
Method 2: Automatic access request with Leadsie
In a lot less steps, you can automate access requests to a Facebook Page via Leadsie with a secure request link! This works for Pages that are part of a business portfolio, where you’d get added as a Partner with just 2-clicks from your client.
Here is how a Leadsie access request link works:
Step 1. Sign up for a Leadsie account (14 days free—no credit card required).
Step 2. Create your first request by choosing the permissions and social platforms’ access you need.
Step 3. Send your secure access request link to your client via email or direct message.
Step 4. All your client needs to do now is approve your request in 2-clicks—and that’s all is needed from them!
Step 5. No more waiting for or wondering if you have access. You’ll receive a confirmation notification in your inbox ⚡
Method 3: Contact the Page owner for access
Not using a business portfolio? You can use this method to request access to a Facebook Page with a personal account. This is the least efficient method since it requires waiting on someone else to take all the steps necessary to give you access to a Page.
Step 1. Find out who is the Page owner or person with full access or full Facebook access.
Related article: How to See Who Has Access to Facebook Business Page.
Step 2. Contact them, and have them grant you access via Page settings (either directly on the Page or in Business Suite).
👉 These are the instructions to give someone access to a Page.
💡 Bonus: Is your client struggling to give you access? You could use Leadsie (method 2) and save them a lot of hassle while making your agency look good 😎
How to get access to a Verified Page
If there’s a blue badge next to a Page’s name, it means the Page is verified. To request access, first, ensure that your client has set a primary Page in their business portfolio and has full control over it to grant you access.
Additionally, the client’s business portfolio must be connected to a CRM system. If it is, they can have up to 200 pending access requests. Without a CRM connection, the limit is lower.
After you have those in place, you can request for access to a Verified Page with method 1 above.
Common problems when requesting access to a Facebook Page
Having issues and frustrated clients? You're not alone. These are the main problems agencies face while requesting access to their client’s Facebook Pages.
1. Your client doesn’t know who can give you access
You’ve just landed a new client, and you’re talking to the business owner. After much initial confusion, you both learn that your client isn’t the Page owner and does not know who can grant you access. This might seem surprising, but many of the social media freelancers and agencies we spoke to mentioned that they came across such a problem—at least once.
Solutions:
- Find out who currently has access to the Facebook Page.
- Leadsie users can use the Access Detective feature to find out who has admin control (included in all plans).
- If necessary, take action to regain access to lost Facebook business Pages.
2. Incorrect permissions requested or given
Sometimes, you might request access to manage ads for a Page, only to realize later that you can’t publish posts. Or, the admin may have granted you different permissions than what you originally requested.
Solutions:
- Ask the Page admin to review and adjust your permissions in Business Settings → Pages → Assign Partners.
- If necessary, resend the request with the correct permissions.
3. Confusion over permission levels and roles
Most of the clients you work with aren’t familiar with the various access roles. While they know they need to give you access, they have a lingering concern about what you can see or do with the access. Alternatively, they assume that all agencies or freelancers always request admin access to a Facebook Page.
At Leadsie, we’ve seen that clients aren’t just worried about unauthorized actions—they also care a lot about keeping their accounts secure.
Instead of storing login details, it uses OAuth to grant access securely with encrypted tokens instead of passwords or usernames. Plus, clients will appreciate that Leadsie only touches the business assets and permissions they specifically approve.
4. Page already owned by another manager
If you’re trying to claim ownership of a Page but can’t, it’s likely because another business manager already owns it. This could happen if a company or agency has previously claimed ownership or if the Page is still linked to an old or inactive social media manager’s account.
Solution:
- If the Page is owned by your company but claimed by someone else, ask its admin to transfer ownership.
- If you’re working with a client, request access instead of transfer ownership.
- If the owner is unknown or inactive, learn how to regain access to lost Facebook business Pages.
5. The client misses the access request
If you need to run ads for a Page but haven't received a response, it's likely because only current Page admins can approve access requests. Additionally, the request might have been sent to the wrong person, which could be causing the delay.
Solution:
- Contact the Page admin directly and ask them to approve the request in Business Portfolio → Settings → Requests.
- If they are unavailable, ask another admin to approve it.
- If no admin can be reached, request direct access via Facebook Page Roles.
Leadsie sends you a notification once you've received access—no need to check multiple times!
6. Technical errors & glitches
If you send a request but the admin never receives it, or they approve it, but you get an error like "Something went wrong," it could be due to a bug in the Meta Business Portfolio. The request may not have gone through properly, or the Page might have security settings in place that prevent access requests.
Solution:
- Remove access completely, then try requesting for it again
- Check if a previous agency's account is still linked (this causes conflicts)
- As a last resort, submitting a help ticket (and wait...)
Related: Access Detective—auto-troubleshoot your client's account access problems
7. Non-tech clients struggle with granting access
Lastly, on top of technical issues, your access request might take longer than necessary—not because it’s missing—but simply because clients can’t find it.
Solution: Keep your agency onboarding managers and SOPs updated. The issue is, Meta and Facebook change their settings’ layout regularly or may phase out tools (like Business Manager).
🪄 Spoiler Alert: We built Leadsie to solve all of these issues.
What’s the easiest way to get Facebook access?
It would have been nice to get all of this done in 2 clicks, right? Well, with Leadsie, you can do just that 🤩
When you use Leadsie to request access to Facebook pages, every time you get a new client or run a marketing audit for a new prospect, you will no longer need to go through the tedious process above.
With our access automation tool, all you need to do is send a unique Leadsie link to your client.
They log in with their Facebook account and confirm access. It’s as simple as that!
If you only need access to the client’s Facebook Page and none of the other Facebook assets, your client does not need to have a Meta Business Portfolio set up.
Advantages of using Leadsie to request access to a Page on Facebook
✅ Takes away the need for back-and-forth communication between you and the client
✅ Reduces the turnaround time by over 50%
✅ Scales with your agency as you grow beyond onboarding 5-10 new clients a week
✅ Eliminates the need to check Facebook/Business Suite to see if you have access
✅ Makes it possible to get access to all Meta assets (and 12+ other platforms!), not only a Facebook page
✅ It's more secure than sharing passwords
Get Access to Facebook Assets in Just 2-Clicks
Put a stop to the access request headaches and start getting the work done for your clients straight away.
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